Distance Selling Agreement

ARTICLE 1 - PARTIES

In this contract, the BUYER and the SELLER shall be collectively referred to as the PARTIES.

ARTICLE 2 - SUBJECT

The subject of this "Distance Sales Agreement" (hereinafter referred to as the "Agreement") is in accordance with the provisions of the Law No. 6502 on "Consumer Protection" and the "Regulation on Distance Contracts" published in the Official Gazette dated 27.11.2014, the BUYER's purchase from the SELLER. www.bettyandsam.co The sale of the product/products, whose qualities and sales price are specified in this contract, through the electronic ordering by the BUYER on the website named (hereinafter referred to as the "website") is solely for the purpose of showing the ways to resolve sales disputes.

ARTICLE 3 - SUBJECT OF THE CONTRACT PRODUCTS

The name, code (type, kind, model, color), quantity, and sale price of the product/products subject to this contract have been provided.

ARTICLE 4 – PAYMENT

4.1. The sales price including VAT and the delivery fee for the product/products ordered by the BUYER under this contract shall be paid in accordance with the payment terms and conditions specified in this contract.

4.2. The BUYER will pay for the product/products ordered from the ALICI website using Visa, AMEX, or Master Card credit cards, or via wire transfer/EFT. Orders placed under this contract will be processed after the SELLER confirms that the amount for the product/products has been blocked by obtaining a bank authorization from the credit card or that the bank payment has been credited to their accounts.

4.3. The SELLER is not responsible for any deductions that banks may make under other names during payments.

4.4. If there is any campaign, discount, or similar application that has been announced by the SELLER in accordance with the legislation on the date the BUYER orders the product/products, and which is stated to be valid for distance sales, this application will also apply to the BUYER's order, provided that the BUYER meets the campaign conditions.

4.5. After the delivery of the product/products, in the event that the bank or financial institution does not pay the price of the product/products to the SELLER due to the unauthorized use of the BUYER's credit card by unauthorized persons not arising from the fault of the BUYER, the BUYER agrees, declares, and undertakes that they will send the delivered product/products back to the SELLER within a maximum of 30 (thirty) days from the written notification of the SELLER regarding the matter, and that the shipping costs will be borne by the BUYER. Otherwise, the BUYER agrees and undertakes that all kinds of legal actions will be taken against them, including any damages and losses incurred by the SELLER.

4.6. The provision of various installment payment options by the bank with which the BUYER has an agreement is outside the initiative of the SELLER. Campaigns that are within the knowledge and discretion of the SELLER will be announced on the website.

ARTICLE 5 – DELIVERY

5.1. Products ordered electronically by the BUYER will be delivered through the carrier company agreed upon by the SELLER within a period not exceeding 30 (thirty) days, to the BUYER or to individuals at the address provided by the BUYER. If the BUYER requests shipment by a method other than the carrier agreed upon by the SELLER, the cost will be the responsibility of the BUYER. The BUYER accepts, declares, and undertakes that if they are not present at the notified address at the time of delivery, the delivery will be considered valid if the products are delivered against a signature to individuals at that address whose names have been previously communicated by the BUYER. If the products cannot be delivered within the 30 (thirty) day period from the order date, the BUYER may terminate the contract.

5.2. In return for the payment made by the BUYER for the product/products, the invoice to be issued by the SELLER in the name of the BUYER and/or the real or legal person specified by the BUYER will be prepared digitally within the scope of the e-archive application and sent to the BUYER's email address. The product/products will be delivered to the delivery address specified by the BUYER in this contract along with the delivery note and invoice. The BUYER agrees and declares that in case of any change of address, they will notify the SELLER in writing and that all information provided will be accurate and true, and that any damages arising from incorrect information will be their responsibility.

5.3. The BUYER accepts, declares, and undertakes that the invoice and delivery addresses and other information provided under this contract are complete and accurate. In cases where there is an error and/or deficiency in the address provided by the BUYER, the BUYER is not present at the address indicated at the time of delivery, or there is no person at the indicated address who can receive the product/products, or the persons present at the indicated address refuse to accept the product/products, the SELLER shall not be held responsible in any way. If the delivery cannot be made as specified above, the BUYER has the right to request a re-delivery to be paid by themselves.

5.4. The SELLER is responsible for delivering the product/products in a sound, complete, and compliant manner with the specified qualities and in accordance with the requirements of the legislation. The BUYER and/or the person receiving the delivery is obliged to check whether the product/products have been delivered in a sound, complete, and compliant manner with the specified qualities and in accordance with the requirements of the legislation at the time of delivery. A report must be drawn up together with the representative of the shipping company for any product/products determined to be damaged at the time of delivery.

5.5. In cases where the product/products are defective, the BUYER shall notify the SELLER in writing or verbally through customer service. Following this notification, the product/products will be transported by the cargo company designated by the SELLER, and the returned products will be evaluated by the SELLER. If it is concluded that the product/products are defective, the product/products subject to the notification will be replaced by the SELLER with a new one. Otherwise, the product/products will be returned to the BUYER.

5.6. It is a condition that this contract has been approved electronically for the delivery of the product/products subject to the contract and that the sale price has been paid in the payment method preferred by the BUYER. In the event that the price of the product/products is not paid for any reason or the payment is canceled at the bank, the BUYER accepts, declares, and undertakes that the SELLER has the right to refrain from the obligation to deliver the product/products without any liability.

ARTICLE 6 - RIGHT OF WITHDRAWAL

6.1. The BUYER may exercise the right of withdrawal granted to him/her by the relevant legislation within 14 (fourteen) days from the delivery of the product/products subject to the contract to himself/herself or to the person at the address he/she has notified. In order for the BUYER to exercise the right of withdrawal, it is required that he/she notifies the SELLER in writing or verbally through customer services within this period, that the product/products are not among the products for which the right of withdrawal cannot be exercised as specified in the Law No. 6502 on "Consumer Protection" and the "Regulation on Distance Contracts" published in the Official Gazette dated 27.11.2014, and that the product has not been damaged in a way that would prevent its resale outside of regular use and has not been used in this way.

6.2. Before the order, it is not possible for the BUYER to exercise the right of withdrawal regarding the product/products that have gained personalized characteristics by making modifications, changes, or additions in accordance with the BUYER's requests.

6.3. BUYER; in the event of requesting a refund for payments made by credit card, accepts, declares, and undertakes that the refund will not be made in cash. In case of exercising the right of withdrawal, the price of the product/products will be refunded to the BUYER in accordance with the payment method used by the BUYER within 14 (fourteen) days from the date it reaches the SELLER. Refunds made to the credit card will be processed in accordance with the existing refund procedures of the banks. In the event that the SELLER is unable to make a refund due to the BUYER's credit card being canceled/changed and/or being non-operational for any reason, the BUYER is obliged to apply in writing to the SELLER with the documents obtained from the relevant bank regarding the matter in order to receive the money. In such a case, the BUYER cannot make any claims for delay damages, interest, or similar under any name.

6.4. The BUYER must return the goods to the address specified in Article 1 within 10 (ten) days from the date they submitted the notification regarding the exercise of the right of withdrawal to the SELLER. Refunds for accepted return requests will be processed to the bank within 2 (two) business days after checking the compliance of the returned products with the return conditions. The return shipping cost will be covered by the BUYER.

ARTICLE 7 – GENERAL PROVISIONS

7.1. The BUYER acknowledges, declares, and undertakes that they have read and are informed about the basic characteristics of the product/products subject to the contract, the sales price including VAT, the validity period of all commitments of the SELLER including the price, the payment method, and preliminary information regarding delivery on the SELLER's internet site; the right of withdrawal and how to use it, any costs to be borne by the BUYER, the delivery and performance periods of the product/products subject to the contract, the SELLER's address, phone, and other contact information where the BUYER can communicate their requests and complaints, and that complaints and objections can be made to the consumer arbitration board and consumer court in the place where the BUYER purchased the goods or services or where their residence is located, within the monetary limits determined by the Ministry of Customs and Trade of the Republic of Turkey, and that they have provided the necessary confirmation electronically.

7.2. If the SELLER determines that the information provided by the BUYER does not match reality, it reserves the right to suspend or terminate the order. In such a case, if the SELLER cannot reach the BUYER at the phone number, email, or delivery address provided by the BUYER, the processing of the order will be suspended for a period of 5 (five) days. The BUYER is expected to contact the SELLER regarding the matter during this period. If the BUYER does not contact the SELLER within this time, the order will be canceled. In the event of cancellation of the order, any payments made by the BUYER will be refunded within 10 (ten) days. For payments made by credit card, the refund will be made to the credit card used for the payment. It is sufficient for the SELLER to carry out the refund process within this period, and the SELLER cannot be held responsible for the duration of the reflection of the payment by the bank.

7.3. Events that did not exist and were not foreseeable at the date the contract was signed, which occur outside the control of the parties and make it impossible for one or both parties to partially or completely fulfill their obligations and responsibilities under the contract or to fulfill them on time, shall be considered as force majeure. The SELLER is obliged to inform the BUYER if, due to force majeure (natural disasters, fires, explosions, civil wars, wars, uprisings, popular movements, declaration of mobilization, strikes, lockouts, and epidemic diseases, problems arising from the internet system or internet service providers, actions and transactions of authorized authorities, depletion of stocks, commercial impossibilities, or extraordinary situations such as adverse weather conditions that hinder transportation, transportation disruptions), they are unable to deliver the product/products specified in the contract within the legal period of 30 (thirty) days. In this case, the BUYER may exercise one of the rights to cancel the order, to replace the product/products subject to the contract with equivalent ones if available, and/or to postpone the delivery time until the hindering situation is resolved. If the BUYER cancels the order, the amount paid will be refunded to them within 14 (fourteen) days.

7.4. The SELLER is not responsible for price and content inaccuracies arising from typesetting and system errors. In the event that product prices are written significantly below the market price at a level that an average person would understand to be an obvious error, the SELLER has the right to cancel all orders placed based on this erroneous price. The BUYER accepts and declares that in such a case of an obvious error, they will not make any claims or demands, including the delivery of the product at the obviously erroneous price announced to them.

7.5. The SELLER, as the data controller, retains some of the BUYER's information (such as name-surname, phone number, Turkish ID number, address, or email addresses) included in the "Distance Sales Agreement" and "Pre-Information Form."

The SELLER may use the information requested during the shopping phase for purposes outside the scope and intent defined in this agreement; may contact the BUYER if necessary, or may store or process this information. Personal data may also be transferred to companies with which the SELLER collaborates for the purposes of conducting research to improve the SELLER's processes, creating databases, conducting market research, and carrying out communication/marketing activities, and may be processed and used by these companies. The BUYER declares and accepts that they have explicitly consented to the transmission, processing, and storage of members' personal data to real and/or legal entities with which the SELLER collaborates for the specified purposes under the Law No. 6898 on the Protection of Personal Data.

"ALICI has the right to apply to the data controller SELLER at any time to learn whether his/her personal data is being processed, to request information regarding the processed personal data if any, to learn the purpose of processing personal data and whether these data are used in accordance with the purpose, to know the third parties to whom his/her personal data has been transferred, to request the correction of errors in his/her personal data and, if a transfer has been made, to request that this correction be made from the relevant third party, to request the deletion, destruction, or anonymization of these data when the reasons requiring the processing of personal data cease to exist, and if a transfer has been made, to request that this request be communicated to the third party to whom the data has been transferred, to object to any negative consequence arising from the processed data related to the person, and to claim damages within the framework of the law in case of damage arising from unlawful data processing."

ARTICLE 8 – APPLICABLE LAW AND DISPUTE RESOLUTION

8.1. In the event of any disputes arising from the implementation and interpretation of this contract, Turkish Law shall apply.

8.2. In relation to the implementation of this contract, for disputes falling under the scope of Law No. 6502, the Consumer Arbitration Committees have the right to resolve disputes up to the value announced by the Ministry of Customs and Trade of the Republic of Turkey, while for disputes exceeding this value, the right to apply to the Istanbul Consumer Courts is granted.